I didn’t know what I signed-up for.

Training room 1 in the delta building of UP Ayala techno hub was sprayed with blood of various people a while ago. The AT&T U-verse account agents were blasted with the tools that they were supposed to use on the floor come transition and actual floor days. Damn.
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So there you have it. Everybody from our class had an info overload a while ago during our product specific training. We were taught 16 different softwares to manage our job when we get to the floor and it wasn’t a pretty figure. From simple troubleshooting steps to the member account whatever, everything was complicated, not to mention technical jargon loaded.

Sigh. I hope our wave gets to pass everything like CCT, ’cause man, the new training is one hell of a train wreck.

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